What we collect when you ask for a quote, how we use it and how to ask us to delete it.
When you ask for a quote we collect your name, business name, email address and phone number. We also take the delivery city and ZIP code and the details of the paper you want. If you upload a logo, the file comes with the request.
The contact form collects your name, email and message. The Design Your Greaseproof Paper page also sends the preview picture you made.
We do not collect card numbers on this site. Payment is by invoice.
To quote your job, build your proof, invoice it and deliver it. Your phone number is used for delivery questions and for calling about the proof when email is slow.
We do not use your details for marketing unless you ask us to. We do not sell, rent or trade them.
Our own team, and the email provider that delivers form submissions to our inbox. If an order ships, the carrier receives your name, delivery address and phone number for the delivery.
Nobody else sees your details, except where the law requires it.
The site uses analytics cookies to count visits and see which pages are read. They do not record your name or email.
The chat widget stores the conversation so the team can continue it. Anything you type there is treated like a form submission under this policy.
You can block cookies in your browser; the quote form still works without them.
Quote requests are kept while the quote or order is open and then as part of our accounting records. Approved artwork is kept for reorders unless you ask us to delete it.
Chat transcripts and preview pictures that did not lead to a quote are cleared from time to time.
You can ask what we hold about you, ask for it to be corrected, or ask for it to be deleted. Email info@thegreaseproofpaper.com from the address you used, or call (503) 461-4788.
We reply within one business day and delete what we can; invoices must be kept for accounting. The phone, email and WhatsApp contact details are on one page.
What buyers ask before a first order. Type a word to filter the cards, or open one to read the full answer.
Your name, business name, email, phone, the delivery city and ZIP code, and what you want printed.
Your name, business name, email, phone, the delivery city and ZIP code, and what you want printed. Your logo file comes with it if you upload one.
No. Your details go to our team and the email provider that delivers the form, and to nobody else.
Yes, a small number for analytics and the chat widget. They tell us which pages are read; they do not identify you by name.
For as long as the quote or order is open, and then as part of our accounting records.
For as long as the quote or order is open, and then as part of our accounting records. Ask and we delete it sooner where the law allows.
Yes. com from the address you used and we delete the request and the files.
Yes. Email info@thegreaseproofpaper.com from the address you used and we delete the request and the files.
It is used to build your proof and print your order. It is never shown to other customers or used as a sample without your consent.
It is used to build your proof and print your order. It is never shown to other customers or used as a sample without your consent. Your rights in it are set out in the terms of sale.
Yes, the conversation is stored so the team can pick it up. It is covered by the same deletion request as a form.
Only if you ask for them. Quote and order emails are sent because you requested a price, and that is all.
Yes, the site uses an encrypted connection and the form is delivered to us by email through our provider.
com or call (503) 461-4788. A person on the team handles it, not an automated reply.
Email info@thegreaseproofpaper.com or call (503) 461-4788. A person on the team handles it, not an automated reply.
No match. Ask us on WhatsApp or call (503) 461-4788.
Send the paper, a size and a quantity, plus a logo if you have one. We reply in writing within one business day with a price and a free design proof. Prefer to talk? Call (503) 461-4788 or message us on WhatsApp.